FREQUENTLY ASKED QUESTIONS
Yes, you will. At Luma Cosmetics, we pride ourselves on transparency. All our product photography represents the exact size, color, and packaging of the items you will receive. Please note that since we use natural, organic ingredients, slight variations in color or texture may occur between batches—this is a sign of their pure, botanical origin.
A digital copy of your sales receipt is automatically sent to the email address used during checkout immediately after your purchase is confirmed. You can also view and download your full order history and all past invoices by logging into your account dashboard on our website and navigating to the "My Orders" section.
We want you to love your glow. If you are not satisfied, you can return unused products in their original packaging within 30 days. Simply visit our "Returns Portal," enter your order number, and follow the instructions to print your prepaid shipping label. Once received, your refund will be processed within 5 to 7 business days.