A digital copy of your sales receipt is automatically sent to the email address used during checkout immediately after your purchase is confirmed. You can also view and download your full order history and all past invoices by logging into your account dashboard on our website and navigating to the "My Orders" section.

We want you to love your glow. If you are not satisfied, you can return unused products in their original packaging within 30 days. Simply visit our "Returns Portal," enter your order number, and follow the instructions to print your prepaid shipping label. Once received, your refund will be processed within 5 to 7 business days.

Absolutely. Because we source fresh, organic ingredients in small batches, some items may occasionally be unavailable. We usually restock within two weeks. You can sign up for "Restock Alerts" on any specific product page to receive an instant email notification the moment that item is available for purchase again.

Luma Cosmetics currently ships to customers all across the country. We also offer international shipping to select regions. You can view the full list of available shipping destinations and estimated delivery times during the checkout process. All orders are tracked, and you will receive a tracking link as soon as your package leaves our warehouse.